Aligned with Malaysia PDPA 2010

Privacy Policy mykad 99 โ€” Personal Data Protection for Malaysian Players

At mykad 99, your privacy is more than a promise โ€” it is our responsibility. This document explains transparently how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 Version 3.0 Applicable in Malaysia
mykad 99 Data Protection Standards
User Data Encryption
Transaction Security
PDPA 2010 Compliance
Data Access Controls
0% Industry-Highest Standards 100%
๐Ÿ…
Data Protection Certified
mykad 99 uses 256-bit SSL โ€” the same level of security employed by Malaysian banking institutions.
256-bit SSL
Bank-grade encryption
PDPA 2010
Malaysian law compliant
No Data Sales
Your data is never sold
Full Privacy
Your data, your control
Our Privacy Commitment
mykad 99's Six Data Protection Principles
Minimal Data Collection

Mykad 99 only collects data that is strictly necessary to manage your account and process your transactions. We do not gather irrelevant or excessive information simply because we can.

๐Ÿ“Š Minimum Data Only
Clear & Limited Purpose

Your data on mykad 99 is used exclusively for the stated purposes โ€” account management, deposit and withdrawal processing, and transaction security. It is never used beyond these defined purposes.

๐ŸŽฏ Specific Purpose
Bank-Level Security

All data transmitted between your device and mykad 99 servers is protected with 256-bit SSL encryption โ€” the same standard used by Maybank2u and CIMB Clicks. Data is stored on secure servers with strict access controls.

๐Ÿ” 256-bit SSL
You're in Control

As a mykad 99 player, you have the right to access, correct, delete, or restrict the processing of your personal data. We respect your rights and will respond to your requests within a reasonable timeframe.

๐Ÿ‘ค Full Player Rights
No Data Sales or Unauthorised Sharing

Mykad 99 has never sold and will never sell players' personal data to third parties for marketing or commercial purposes. Data is only shared when required by Malaysian law or with your explicit consent.

๐Ÿšซ No Data Sales
Malaysia PDPA 2010 Compliance

All data protection practices at mykad 99 are designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We treat legal compliance as a fundamental obligation, not an option.

โš–๏ธ PDPA 2010 Compliant
01

Introduction & Scope of mykad 99 Privacy Policy

This Privacy Policy ("Policy") describes the personal data protection practices of mykad 99 ("Platform", "we", "us") in relation to information we collect from you ("Player", "User") when you use the mykad 99 platform at mykad99.wine and all related services.

This Privacy Policy applies to all players who register, log in, or use any mykad 99 service, including Sports Betting, Slots, Roulette, lottery, Live Match, and all other products offered. By registering a mykad 99 account, you agree to the data protection practices set out in this Policy.

Legal Basis

The mykad 99 Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 (PDPA), the Communications and Multimedia Act 1998, and the relevant guidelines issued by the Malaysian Communications and Multimedia Commission (MCMC).

02

Personal Data Collected by mykad 99

Mykad 99 collects your personal data through various means โ€” during account registration, throughout transactions, through your use of the platform, and via communications with our support team. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, MyKad number Identity verification & legal compliance
Contact Data Phone number, email address, mailing address Account communications & promotional notifications
Financial Data Bank account / e-wallet number, transaction history Processing deposits & withdrawals
Gaming Data Betting history, games played, active session time Service improvement & responsible gaming
Technical Data IP address, device type, web browser, general location Account security & fraud detection
Communication Data Live chat logs, support tickets, inbound/outbound emails Complaint resolution & quality assurance
Data We Do Not Collect

Mykad 99 does not collect sensitive information such as medical data, religious beliefs, political views, or biometric data (fingerprints, facial scans) unless specifically required by Malaysian law for identity verification purposes.

03

How mykad 99 Uses Your Data

Personal data collected by mykad 99 is used solely for the following purposes. We do not use your data for anything outside this list without first obtaining your consent:

  • Account Management: Creating, verifying, and maintaining your mykad 99 account, including processing registrations and verifying email addresses and phone numbers.
  • Financial Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), as well as withdrawals of winnings to your account.
  • Security & Fraud Prevention: Detecting and preventing fraud, money laundering, or the use of multiple accounts in violation of mykad 99's Terms & Conditions.
  • Service Improvement: Analysing platform usage patterns to improve the interface, introduce new games, and enhance the overall player experience.
  • Service Communications: Sending important account notifications, terms updates, security alerts, and customer support responses.
  • Marketing & Promotions (with consent): Sending promotional information, bonus offers, and the latest mykad 99 news to players who have opted in to marketing communications. You may unsubscribe from these communications at any time.
  • Legal Compliance: Fulfilling Malaysian legal obligations, including transaction record-keeping and cooperation with the relevant authorities when required.
04

Data Sharing with Third Parties

Mykad 99 takes a highly cautious approach to sharing players' data. We never sells your personal data to any party. Your data may only be shared in the following circumstances:

  • Payment Service Providers: Required transaction information is shared with payment providers (Touch 'n Go, GrabPay, DuitNow, FPX banking institutions) solely for the purpose of processing your deposits and withdrawals.
  • Game Providers: Minimum required game data is shared with licensed game providers (such as Pragmatic Play and PG Soft) solely to ensure games function correctly.
  • Legal Authorities: mykad 99 may disclose personal data to the police, courts, or Malaysian government agencies when required by court order or applicable law.
  • Anti-Fraud Services: Minimal technical data (IP address, device fingerprint) may be shared with certified anti-fraud service providers to protect the security of the platform and other players.
Third-Party Data Protection Guarantee

All third parties that receive data from mykad 99 are bound by strict data protection agreements and must meet security standards equal to or higher than those we maintain.

05

Data Security at mykad 99

Mykad 99 invests seriously in data security infrastructure to keep your personal information protected at all times. The key security measures we have in place are:

256-bit SSL Encryption

All communications between your browser and mykad 99 servers are encrypted using 256-bit SSL/TLS โ€” the highest standard in the banking industry.

Secure & Redundant Servers

Data is stored in licensed data centres with strict physical and digital access controls, as well as redundant backup systems.

24/7 Monitoring

Our security monitoring system operates 24 hours a day to detect suspicious activity and cyber threats in real time.

Internal Access Controls

Mykad 99 staff may only access data necessary for their specific role. All access is logged and audited on a regular basis.

While mykad 99 maintains comprehensive security measures, no digital system can guarantee absolute 100% security. In the event of a data security incident affecting your data, mykad 99 will notify you within the timeframe required under Malaysian law.

06

Cookies & Tracking Technologies

Mykad 99 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

Cookie Type Purpose Duration Can It Be Disabled?
Important Login session verification, form security, core platform functionality Session No โ€” required for the platform to function
Function Remembers language preference, display settings, and favourite games 30 days Yes โ€” via browser settings
Analytics Understanding usage patterns to improve the platform 90 days Yes โ€” via cookie settings

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect certain features of the mykad 99 platform, including your ability to remain logged in.

07

Your Rights as a mykad 99 Player

As a data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data on mykad 99. All data rights requests may be submitted to our privacy team via email at support@mykad99.wine.

๐Ÿ‘๏ธ
Right of Access

You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 21 business days.

โœ๏ธ
Right to Rectification

If any of your personal data is inaccurate or out of date, you have the right to request a correction free of charge.

๐Ÿšซ
Right to Restrict Processing

You have the right to object to or restrict the processing of your data for direct marketing purposes at any time.

๐Ÿ“ค
Data Portability Rights

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

๐Ÿ—‘๏ธ
Right to Erasure

In certain circumstances, you may request the deletion of your personal data. Such requests are subject to mykad 99's record retention obligations under Malaysian law.

โš–๏ธ
Right to Complain to Authorities

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

08

Data Retention Period

Mykad 99 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law:

  • Active account data: Retained for the duration of the active account plus 7 years after account closure โ€” in accordance with Malaysian tax and financial regulatory requirements.
  • Transaction records: Retained for 7 years in accordance with Malaysia's Income Tax Act requirements and anti-money laundering regulations.
  • Customer support logs: Retained for 3 years for reference and service quality assurance purposes.
  • Technical data (access logs): Retained for 6 months for fraud detection and system security purposes.
  • Marketing data: Retained until you withdraw consent to receive marketing communications.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with mykad 99's certified data disposal procedures.

09

Child Protection

Mykad 99 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe that someone under the age of 18 has registered an account on mykad 99, or that we have inadvertently collected data belonging to a minor, please contact us immediately at support@mykad99.wine. We will investigate and take appropriate action, including closing the account in question and deleting all associated data.

Parental & Guardian Responsibility

Parents and guardians are responsible for ensuring that children in their care do not access the mykad 99 platform. We encourage the use of parental control software on devices shared with children.

10

Contact the mykad 99 Privacy Officer

If you have any questions or concerns, or wish to submit a request regarding your personal data at mykad 99, please contact our Data Protection Officer:

Privacy Email
support@mykad99.wine
Response within 3 business days
Live Chat
Available 24/7 in Bahasa Malaysia
Immediate response for general enquiries

This Privacy Policy is subject to periodic review and amendment. Any changes will be published on this page with an updated date. Your continued use of the mykad 99 platform following any amendments constitutes your acceptance of those changes.

This Privacy Policy was last updated on 1 January 2026. For further questions regarding your data privacy at mykad 99, feel free to reach out to us.

๐Ÿ”
Your Privacy Is Protected

Play with Peace of Mind at mykad 99 โ€” Your Data Is Safe

Over 500,000 Malaysian players have trusted mykad 99 with their personal data. 256-bit SSL encryption, PDPA 2010 compliance, and a strict no data-selling policy give you the peace of mind to enjoy your gaming experience.

256-bit SSL PDPA 2010 Compliant No Data Sales Touch 'n Go Secure

Related links:   Terms & Conditions  ยท  Responsible Gaming  ยท  FAQ

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